tidio.co
OVH sas
unsigned
No
Tidio.co is a domain that appears to be a well-established live chat platform, having been registered since 2014. It's been maintained by OVH sas and has a stable registration history, suggesting a reputable and trustworthy service.
Data on this page is collected by cside's crawler, which monitors third-party scripts across the public web.
Tidio
Category: other
Description
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
AI Review
The vendor's scripts primarily facilitate customer support interactions through chat functionalities on payment pages, collecting various forms of data such as user inputs, file uploads, and session details. While designed to enhance user experience through real-time communication, this data collection raises privacy concerns, particularly as it occurs within sensitive payment contexts. The scripts employ security measures such as HTML sanitization to mitigate cross-site scripting (XSS) risks, yet the scope of data collection could inadvertently expose sensitive user information during interactions. The integration with Tidio's services introduces significant third-party dependencies, potentially creating a supply chain risk if those external systems are compromised. Additionally, analytic features track user behavior and performance metrics, further broadening the data collection surface. However, with no alerts triggered in the past week over any monitored domains, it appears that the current implementation adheres to expected operational parameters. Nonetheless, the balance between functionality and privacy remains a key consideration, making it imperative to ensure strict adherence to data minimization practices and the safeguarding of sensitive information during user interactions.
Script hostnames
No meta tags found.
tidio.co is one of thousands of third-party scripts on the web.
Most sites run dozens of third-party scripts and can't say what each one does. cside monitors every script on your site and catches the ones that change or turn malicious.
| Hostname | Type | TTL | Priority | Content |
|---|---|---|---|---|
| tidio.co | NS | 82066 | amir.ns.cloudflare.com. | |
| tidio.co | NS | 82066 | zara.ns.cloudflare.com. | |
| tidio.co | A | 300 | 104.26.0.115 | |
| tidio.co | A | 300 | 172.67.73.221 | |
| tidio.co | A | 300 | 104.26.1.115 | |
| tidio.co | TXT | 300 | "1|www.tidio.co" | |
| tidio.co | SOA | 1800 | amir.ns.cloudflare.com. dns.cloudflare.com. 2411417318 10000 2400 604800 1800 |
FAQ
Frequently Asked Questions
This domain is analyzed as part of cside's domain directory to identify third-party scripts and their purposes. The summary provides information about what services, tools, or scripts this domain hosts, helping website owners understand which third-party services are being loaded on their sites.
The risk score is calculated based on multiple security factors including SSL certificate validity, DNSSEC status, domain registration details, and historical security data. A higher score indicates lower risk, while a lower score suggests potential security concerns that should be investigated.
The SSL certificate information shows whether the domain uses HTTPS encryption, when the certificate was issued, when it expires, and who issued it. This helps verify the domain's security posture and identify potential certificate-related vulnerabilities that could affect your website's security.
Third-party script domains can be compromised or used maliciously. By monitoring domain information like registration details, SSL certificates, and DNS records, you can identify suspicious changes, expired certificates, or domains that may pose security risks to your website and users.
Domain information is regularly scanned and updated to provide the most current security intelligence. The last scanned timestamp shows when the most recent analysis was performed, ensuring you have up-to-date information about the domain's security status.
If you identify a high-risk domain loading scripts on your website, you should investigate why it's being used, verify its legitimacy, and consider removing or replacing it if it's not essential. Use cside's platform to monitor and block suspicious third-party scripts to protect your users from potential security threats.
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