smooch.io
MarkMonitor Inc.
unsigned
No
Smooch.io appears to be a domain used for a communication or messaging service, likely providing a platform for users to interact with each other. However, its relatively recent registration and unsigned DNSSEC status raise concerns about its legitimacy and potential security risks.
Data on this page is collected by cside's crawler, which monitors third-party scripts across the public web.
Zendesk Sunshine Conversations
Category: other
Description
Zendesk Sunshine Conversations lets you share a single, continuous conversation with every team in your business. With a unified API and native connectors to popular business applications like Zendesk and Slack, everyone in your organization can get access to a single view of the customer conversation.
AI Review
The scripts from Zendesk, across associated domains, center around enhancing user interaction and support functionalities, particularly focusing on real-time communication, customer support features, and intricate analytics of user behavior. They utilize WebSocket connections and third-party integrations, primarily Zopim for live chat, to capture substantial data on user interactions, such as clicks and form submissions, even during sensitive activities on payment portals. While these capabilities are essential for user engagement, the broad data collection poses privacy concerns as it could inadvertently record sensitive user input without explicit consent. Furthermore, the heavy reliance on third-party services expands the attack surface, which may lead to vulnerability exploitation or data breaches, particularly regarding user identifiers and session data. There's a clear tension between optimizing operational support via detailed tracking and upholding user privacy; the extensive analytics and measurement functionalities indicate a significant risk if not properly managed. Although the lack of alerts in the past week suggests current stability, ongoing dependencies on third-party APIs necessitate rigorous monitoring of user data integrity and compliance with security protocols to ensure that data minimization practices are effectively implemented and upheld throughout all platforms.
Script hostnames
No meta tags found.
smooch.io is one of thousands of third-party scripts on the web.
Most sites run dozens of third-party scripts and can't say what each one does. cside monitors every script on your site and catches the ones that change or turn malicious.
| Hostname | Type | TTL | Priority | Content |
|---|---|---|---|---|
| smooch.io | NS | 172800 | ns-1358.awsdns-41.org. | |
| smooch.io | NS | 172800 | ns-1968.awsdns-54.co.uk. | |
| smooch.io | NS | 172800 | ns-380.awsdns-47.com. | |
| smooch.io | NS | 172800 | ns-783.awsdns-33.net. | |
| smooch.io | A | 344 | 216.198.53.5 | |
| smooch.io | A | 344 | 216.198.54.5 | |
| smooch.io | MX | 172800 | 1 | aspmx.l.google.com. |
| smooch.io | MX | 172800 | 10 | aspmx2.googlemail.com. |
| smooch.io | MX | 172800 | 10 | aspmx3.googlemail.com. |
| smooch.io | MX | 172800 | 5 | alt1.aspmx.l.google.com. |
| smooch.io | MX | 172800 | 5 | alt2.aspmx.l.google.com. |
| smooch.io | TXT | 60 | "google-gws-recovery-domain-verification=49616575" | |
| smooch.io | TXT | 60 | "google-site-verification=EAAWFX_XFAMF-WBUV5ZWR8XABUIHUM--PYVZS4LC1UC" | |
| smooch.io | TXT | 60 | "google-site-verification=LMSAcRkQIJ5GL52bToLsEhYZEwFSPyEsIKDfif915Cs" | |
| smooch.io | TXT | 60 | "google-site-verification=SlLxEE_0Q6eEodZTSJze5M80sG487RwcFRKxDrnc_9c" | |
| smooch.io | TXT | 60 | "google-site-verification=mGZRKTvnrFUhyi_gb1EyFQEHezsYDlG3zV0YxVEhjcU" | |
| smooch.io | TXT | 60 | "status-page-domain-verification=7p0xrvbyzlhj" | |
| smooch.io | TXT | 60 | "v=spf1 include:_spf.google.com include:servers.mcsv.net include:spf.mail.intercom.io include:stspg-customer.com include:mail.zendesk.com -all" | |
| smooch.io | SOA | 900 | ns-380.awsdns-47.com. awsdns-hostmaster.amazon.com. 1 7200 900 1209600 86400 |
FAQ
Frequently Asked Questions
This domain is analyzed as part of cside's domain directory to identify third-party scripts and their purposes. The summary provides information about what services, tools, or scripts this domain hosts, helping website owners understand which third-party services are being loaded on their sites.
The risk score is calculated based on multiple security factors including SSL certificate validity, DNSSEC status, domain registration details, and historical security data. A higher score indicates lower risk, while a lower score suggests potential security concerns that should be investigated.
The SSL certificate information shows whether the domain uses HTTPS encryption, when the certificate was issued, when it expires, and who issued it. This helps verify the domain's security posture and identify potential certificate-related vulnerabilities that could affect your website's security.
Third-party script domains can be compromised or used maliciously. By monitoring domain information like registration details, SSL certificates, and DNS records, you can identify suspicious changes, expired certificates, or domains that may pose security risks to your website and users.
Domain information is regularly scanned and updated to provide the most current security intelligence. The last scanned timestamp shows when the most recent analysis was performed, ensuring you have up-to-date information about the domain's security status.
If you identify a high-risk domain loading scripts on your website, you should investigate why it's being used, verify its legitimacy, and consider removing or replacing it if it's not essential. Use cside's platform to monitor and block suspicious third-party scripts to protect your users from potential security threats.
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