helpscout.net
Amazon Registrar, Inc.
unsigned
Yes
Helpscout.net is a domain that likely belongs to a customer service platform, possibly HelpScout, a well-established company that provides customer support tools. It's been registered since 2009 and is widely trusted, but its DNSSEC status is unsigned, which may pose some security risks.
Data on this page is collected by cside's crawler, which monitors third-party scripts across the public web.
Help Scout
Category: customer-support
Description
Help Scout is a customer support/help-desk platform whose embeddable Beacon widget provides contact forms, live chat and help-article search on websites. helpscout.net is used to serve the Beacon widget assets.
AI Review
The scripts from helpscout.com and helpscout.net are primarily focused on enhancing interactive functionality and user experience on web applications, which is crucial for secure payment processing. They manage dynamic content updates and state through a React-like structure, maintaining a responsive interface during transactions. However, the implementation employs significant obfuscation techniques that obscure the true behavior of these scripts, raising concerns about transparency and the potential for undisclosed functionalities that might impact user privacy and data security. There are indications of third-party API integrations, which introduce additional dependency risks. Although no alerts have been reported in the last week, suggesting that the scripts currently operate without visible issues, the obfuscation remains a point of concern — particularly regarding how these components could affect data handling practices. Transparency in script operations is essential, especially on PCI-scoped pages where secure transactions occur. Users should ensure that the vendor maintains rigorous data security practices and compliance given the potential for risks tied to the dynamic nature of script behaviors and third-party integrations.
Script hostnames
No meta tags found.
Enabled
helpscout.net is one of thousands of third-party scripts on the web.
Most sites run dozens of third-party scripts and can't say what each one does. cside monitors every script on your site and catches the ones that change or turn malicious.
| Hostname | Type | TTL | Priority | Content |
|---|---|---|---|---|
| helpscout.net | NS | 172800 | ns-1499.awsdns-59.org. | |
| helpscout.net | NS | 172800 | ns-1550.awsdns-01.co.uk. | |
| helpscout.net | NS | 172800 | ns-251.awsdns-31.com. | |
| helpscout.net | NS | 172800 | ns-808.awsdns-37.net. | |
| helpscout.net | A | 60 | 65.8.180.38 | |
| helpscout.net | A | 60 | 65.8.180.74 | |
| helpscout.net | A | 60 | 65.8.180.75 | |
| helpscout.net | A | 60 | 65.8.180.55 | |
| helpscout.net | MX | 60 | 1 | mx-1.helpscout.net. |
| helpscout.net | MX | 60 | 1 | mx-2.helpscout.net. |
| helpscout.net | MX | 60 | 1 | mx-3.helpscout.net. |
| helpscout.net | MX | 60 | 1 | mx-4.helpscout.net. |
| helpscout.net | MX | 60 | 1 | mx-5.helpscout.net. |
| helpscout.net | MX | 60 | 1 | mx-6.helpscout.net. |
| helpscout.net | TXT | 300 | "_1zehe5t49cpnauw1y271tul0o2c2phs" | |
| helpscout.net | TXT | 300 | "detectify-verification=d03dee38aabc09e9209216de6c1b3c7a" | |
| helpscout.net | TXT | 300 | "google-site-verification=6NiHM1xCnJgOshOTW9JiX_Vvi4aI-OUuDGRwQOxPRdQ" | |
| helpscout.net | TXT | 300 | "google-site-verification=OpenEgB6c2QjgmiwL8eCmOc_rkwVhaQhno8GdFa52g8" | |
| helpscout.net | TXT | 300 | "google-site-verification=u8Tbc6z2VEbuqAFFz3OEAoDTn1EnN1YIscfsUkgJgCM" | |
| helpscout.net | TXT | 300 | "ldqhg5rx3drmyt74g1ytcxdxqyqbjntt" | |
| helpscout.net | TXT | 300 | "v=spf1 include:helpscoutemail.com ~all" | |
| helpscout.net | TXT | 300 | "yahoo-verification-key=elpujgjl8UiZGkNTT4yWqYoFaQNpynL2+1/P/QoVcK8=" | |
| helpscout.net | SOA | 900 | ns-251.awsdns-31.com. awsdns-hostmaster.amazon.com. 1428705151 7200 900 1209600 86400 |
FAQ
Frequently Asked Questions
This domain is analyzed as part of cside's domain directory to identify third-party scripts and their purposes. The summary provides information about what services, tools, or scripts this domain hosts, helping website owners understand which third-party services are being loaded on their sites.
The risk score is calculated based on multiple security factors including SSL certificate validity, DNSSEC status, domain registration details, and historical security data. A higher score indicates lower risk, while a lower score suggests potential security concerns that should be investigated.
The SSL certificate information shows whether the domain uses HTTPS encryption, when the certificate was issued, when it expires, and who issued it. This helps verify the domain's security posture and identify potential certificate-related vulnerabilities that could affect your website's security.
Third-party script domains can be compromised or used maliciously. By monitoring domain information like registration details, SSL certificates, and DNS records, you can identify suspicious changes, expired certificates, or domains that may pose security risks to your website and users.
Domain information is regularly scanned and updated to provide the most current security intelligence. The last scanned timestamp shows when the most recent analysis was performed, ensuring you have up-to-date information about the domain's security status.
If you identify a high-risk domain loading scripts on your website, you should investigate why it's being used, verify its legitimacy, and consider removing or replacing it if it's not essential. Use cside's platform to monitor and block suspicious third-party scripts to protect your users from potential security threats.
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